FAQ

Yes, we do! We ship to almost every country in the world except the following ones. Due to shipping restrictions, we're sorry and will keep working on this.

• Bahamas
• Yemen
• Cuba
• Iran
• Sudan
• Syria

* Free shipping for all orders over US$69.99 (Free Product is not included). Otherwise, it costs US$6.

*The shipping cost of the Free Product is not deductible. (If you place order over $69.99, including free products and other priced products, and you are asked to pay the postage, this is the shipping cost $18 of each free product.)

PS. We have free shipping site-wide promotions during the sale season. Stay tuned!

If you place an order successfully, you will immediately receive a confirmation email. The order confirmation email was sent to the email address, which you used for your order.  Then if the item is shipped, you also will immediately receive a shipping email.

You can then track your parcel here: Track Your Order

If you need any further assistance with tracking your order. Please contact us in following ways:
Facebook: @Buddha Stones
E-mail: contact@mail.buddhastoneshop.com

Note: Due to the carrier system, your tracking number information may take up to 2-3 business days to be visible on the carrier website.

Shipping Range

• We can ship to the world & Worldwide free shipping for orders over $69.99.
• We ship to almost every country in the world. We also offer paid Express Couriers (DHL) as an alternative option.

Delivery Time

• Order Processing: 2-5 Business Days.
• Express Shipping Time (DHL): 6-8 Business Days.
• Standard Shipping Time: 7-20 Business Days.

 Country / Shipping Time

United States 8-14 Business

DaysCanada8-14 Business

DaysAustralia8-15 Business

DaysUnited Kingdom7-12 Business

DaysMexico10-16 Business

DaysGermany7-12 Business

DaysItaly7-12 Business

DaysSingapore8-14 Business

DaysFrance7-12 Business

DaysSpain7-12 Business

DaysNetherlands7-12 Business Days

Note:

1. Other countries not in the list, please see the actual payment page or contact our customer service.

2. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page.

Wrong Shipping Information

• If you have left a wrong shipping address or contact information, please contact our customer service within 2 hours.
• Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
• Contact us at contact@mail.buddhastoneshop.com

Use this text to answer questions in as much detail as possible for your customers.